30 days order cancellation and refund policy.Your Comodo/RapidSSL/GeoTrust/Thawte/Symantec SSL order is protected with 30 days money back guarantee. Vibessl.com offers 100% refund of order amount on any SSL certificate purchase up on order cancellation request. SSL order cancellation request must be sent within 30 days from the date of purchase of SSL purchase. SSL order cancellation Request can be sent via email to Billing. Order cancelled by us for violating the usage policy does not qualify for refund protection.
Before you apply for SSL order cancellation / reissue / refund you need to remove / uninstall SSL certificate from domain name. VibeSSL / Comodo / Symantec / GeoTrust / Thawte / RapidSSL may check for the same. If VibeSSL.com will find that you have not uninstalled / removed SSL certificate from website / domain and requested order cancellation / reissue / refund, then VibeSSL.com will reject your request in all conditions.
If you have any question then please feel free to write us at billing@VibeSSL.com. Our billing department will update you accordingly.